Hotel Detail

Detailed stay information for rooms, service, and event planning

This page provides practical detail on 3-star room standards, family options, shuttle support, and private group event delivery.

North Shore Travel Agency supports booking coordination, transport planning, and event scheduling before arrival.

Booking Request includes check-in/check-out planning, room category support, private event timing, and transport coordination.

Guest Standards

Guest standards and service quality controls

Arrival and check-in

• Defined check-in windows

• Concierge guidance and luggage support

• Clear access and room handover flow

Room service standard

• Daily cleaning and amenity checks

• Comfort and maintenance consistency

• Responsive guest support

Family suitability

• Family room options by prior inquiry

• Flexible bedding support where available

• Pre-arrival setup confirmation required

Room Types

Room and suite categories in more detail

Standard Room

• Double or twin bed setup

• Bathroom essentials and hairdryer

• Desk, kettle, mini fridge, and TV

• Daily housekeeping

Deluxe Room

• More space for longer stays

• Upgraded bedding and amenity profile

• Comfort-focused room arrangement

• Suitable for private weekend plans

Family Room Option

• Flexible family layout options

• Extra bed and cot subject to availability

• Prior inquiry required

• Planned family check-in support

Restaurant and Event Support

Operational planning across dining and private events

Restaurant private occasions

Birthday and special-day events include table mapping, menu pacing, and host coordination throughout the evening.

• Private dining area planning

• Service sequence management

• Celebration format customisation

Transport and convenience

Shuttle and private transport can be aligned with check-in windows and event schedules to keep guest movement smooth.

• Arrival/departure timing support

• Group transport sequencing

• Schedule confirmation before stay

Gaming Experience

Gaming experience in a controlled venue environment

A handpicked selection of slot machines is complemented by classic table games such as blackjack, roulette, baccarat, and poker.

18+ access and floor controls

• Age checks and access conditions

• Staff-guided event pacing

• Clear participation boundaries

• Responsible play reminders

New Zealand legal context

• Gambling Act 2003 operational framework

• Department of Internal Affairs references

• New Zealand Gambling Commission context

• Venue-level compliance messaging

Moana Traditional Restaurant & Casino Hotel

Detailed hotel profile for room standards, family suitability, and event-ready hospitality planning.

Legal

Contact

North Shore Travel Agency

Cnr Kitchener & Milford Roads, Milford Auckland 0620

09 489 2596

moana-booking@shoretravel.co.nz